Virgin Australia Minor Policy 2026 | Australia
Virgin Australia Minor Policy 2026 explains clear rules for infants, children, and unaccompanied minors traveling on domestic and international flights. The policy focuses on safety, documentation, supervision, and airport handling. Parents who need clarification or booking support can call Australia.
1. Minor Categories Under Virgin Australia Policy 2026
Virgin Australia divides minors into three main categories:
Infants (0–2 years)
Children (2–11 years)
Unaccompanied Minors (12–15 years)
Each group follows specific travel rules to ensure a safe and smooth journey.
2. Infant Travel Policy (0–2 Years)
Infants cannot travel alone.
A parent or guardian aged 18+ must accompany the infant throughout the journey.
The guardian must sit beside the infant, handle seat belts, and follow all safety instructions.
Crew members offer general support but do not replace the guardian’s responsibilities.
For infant-specific guidance, parents may call Australia.
3. Child Travel Policy (2–11 Years)
Children in this age group are not allowed to travel alone.
A guardian must travel on the same booking.
Separated seating is not allowed, as children need continuous supervision.
Cabin crew provide support but do not act as guardians.
Parents can confirm seating rules by calling Australia.
4. Unaccompanied Minor Service (12–15 Years)
Children aged 12–15 may travel alone only after they are registered under the Unaccompanied Minor Service.
This includes:
Escort support during check-in
Guidance through security
Assistance at the boarding gate
Supervision throughout the flight
Safe handover on arrival
Parents can register the UM service by calling Australia.
5. Required Forms and Documentation
Parents must complete the Unaccompanied Minor Form before travel.
This form includes:
Details of the guardian dropping off the child
Details of the guardian receiving the child
Contact numbers for emergencies
If any information changes, parents must immediately inform the airline.
6. Airport Supervision Process
Virgin Australia provides full escort service at the airport. Staff guide minors from:
Check-in
Security
Boarding area
Aircraft seat
Parents must arrive early for check-in so staff can prepare escort arrangements.
7. In-Flight Support for Minors
Cabin crew:
Check on the minor regularly
Assist with meals
Provide reassurance
Help during turbulence or emergencies
Crew members are trained to manage situations involving minors.
8. Arrival & Handover Procedure
Minors exit the aircraft only after all passengers have deplaned.
Ground staff guide the minor to the designated guardian.
The guardian must show valid ID that matches the UM form.
If the guardian is late or missing, Virgin Australia follows safety protocols and contacts the parents immediately.
9. Connecting Flight Rules
Virgin Australia does not allow unaccompanied minors on:
Overnight layovers
Long connecting itineraries
Flights requiring complex terminal transfers
Parents should confirm approved routes before booking.
10. Medical Condition Policy for Minors
If a minor has medical needs, the airline must be informed in advance.
Parents may need to submit:
Medical certificates
Doctor’s notes
Equipment approval requests
Each case receives individual review to ensure safe travel.
11. Weather & Operational Disruption Rules
If weather or operational delays affect safety, the airline may:
Deny travel
Offer rebooking
Change flight options
Safety remains the top priority.
12. Preparing Children for Solo Travel
Virgin Australia encourages parents to prepare their children by explaining:
Airport steps
Boarding procedures
Expected behavior
How to talk to crew members
